Customer Service

Here you will find how to commission a custom leather item, how to order, sales terms and how to pay for your custom leatherwork. For questions, email me or use the contact form.

Commissions are my passion. It is always an adventure and often a challenge to create a new item. Most of my work is inspired by my customers. If something from my website grabs you, please contact me. We may work a bit of magic together.

Most of the items in the gallery are already sold out, but some of them are available for purchase. Any item in the gallery can be made in different colors and sizes by customer choice. It is also possible signs or letters to be embedded into wallets, buckles or other accessories. Contact me if you are interested in a piece of my work and we will discuss your order. You can either email me or use the contact form.
See also the sales terms below

How to order a belt

First: Choose design and color. You can fit different designs into different sizes.
Second: Use the following instructions to choose length, weight and thickness:


1. Take your old belt and measure it from the hole that is most comfortable, back to the belt buckle pin tip.
2. If it is a trophy style buckle, measure from the hole that is most comfortable, back to the buckle hook, or pimple.
3. Or measure your waist size.


Inch                   1       1 ¼       1 ½      2
Centimeters   2.5        3         4         5


Mid-size belts -M- I usually make them from 8-9 oz (3.3mm-3.6 mm) cowhide.
Longer size belts – L and up- I usually make them from 9-11 oz (3.6-4.4 cm) cowhide.


- Belts can be assembled with a trophy buckle (made by me), covered with the same tooling design as the belt
- Belts can be lined with a high quality leather strip. It gives the belt more strength. Using another method to make the belt stronger, I place a textile strip between two layers of leather.

Sewing Choices

    - Hand sewn, two-needle saddle style stitch
    - Hand laced, double loop stitch
    - Buck stitch

Once the customer contacts me about an order, we can discuss the design.
In this preliminary stage, I can inform the client about the price and terms.
It is the responsibility of the client to check that the order corresponds with their vision. Before proceeding with the order, I will send an illustration detailing the project to the client’s email address. Once we agree on the project, a non-refundable deposit of 50% is required. The remainder is payable when the order is finished and ready for shipping.
For belts, please refer to the whole description on how to order a belt.

Payment can be made through PayPal ,either directly or with Visa and MasterCard.
A money order may be used for domestic purchases.
Please telephone +359 888863459 or email to place your order or request. Via PayPal an invoice will be sent which will allow you to make a secure payment using your PayPal account or credit card if you do not have a PayPal account.

Delivery schedule and cost will be arranged with you prior to shipping your items. Shipping costs are dependent on the final weight. You may choose to have the shipment delivery by TNT, UPS or FedEx.

Emil Gatev takes responsibility to create and deliver your items in good condition.Once delivery has taken place, Emil Gatev accepts no further responsibility for normal wear and tear during the life of the product.